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Technology Innovation Scale

Retail

Why retailers are losing customers’ trust below the waterline

Like an iceberg, it sits below the water line of contemporary retailing – unseen, and yet threatening. It’s the issue of data security and brand trust, which, if ignored, can do a whole lot more than cut a hole in the hull of today’s business. It can keep you from the profitable blue oceans of customer data, insight and knowledge – today and tomorrow.

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CES

Why did so many energy utilities show up at CES?

Hint, it’s about way more than energy efficiency.

Over 188 thousand people attended CES this year. The giant consumer electronics show continues to evolve to meet the changing demands of consumers along with the channels being used to sell and service them. This is particularly true in the area of IoT and the Connected Home, two areas that continue to drive innovation and disruption.
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